In early 2018, I had a life-altering experience.
For over 20 years I had been working at the same company that two of my brothers had started 10 years prior. I started as an employee, became a partner and eventually ended up leading the company along with the help of a great team of people. If I’m perfectly honest, it’s where I had pictured myself working until the day I retired.
It didn’t work out that way.
While working hard on a strategic plan and vision for the future of the company, it became clear that my business partner and I were simply not on the same page with where to take the company going forward.
The symptoms of this issue had surfaced multiple times over the previous years, but we struggled to come up with the right solution. We simply didn’t know how to IDSۘ™ (Identify, Discuss and Solve) the issue – a powerful tool that I now teach my clients as part of the EOS® (Entrepreneurial Operating System®) implementation process.
Two things were crystal clear to me the day I left that business. First, I had developed a passion for leadership and teamwork as it relates to entrepreneurial-type organizations. Secondly, in whatever I did next I wanted to take that passion and make a positive difference in the lives of other entrepreneurs and their teams. Some form of small business coaching felt like a natural next step.
Key Areas of Business Process Improvement
During my 20 years with that company, I saw a multitude of “gaps” bridged. Don’t get me wrong, we had our share of issues but we had come leaps and bounds from where we were in the worst of times. Our overall business process saw massive improvement.
I had a great leadership team around me at the time, which made this kind of change possible. A few key areas of positive transformation we had driven over the last ten years included:
- MORALE: We went from what I would describe as a toxic, gossip filled, energy draining environment to a place where everybody on the team enjoyed coming to work, would help out whenever and wherever needed and had a great attitude.
- FINANCES: We progressed from living under the constant stress of how to meet payroll every two weeks and which suppliers to stretch terms to limit on to being profitable, paying bills on time and paying team members the wages they deserved.
- SALES: We had been selling and competing based on pricing alone without any thought for which customers were actually our “ideal clients”. Our business saw a huge improvement in our sales process as we began to emphasize quality, great service and industry leading products.
- HIRING PROCESS: Rather than hiring new team members solely based on the “skills” they touted on their resume and in interviews, we moved toward first ensuring they were “the right” person for our team – they had to fit our Core Values. This change in process was a huge improvement for our business!
- COMMUNICATION: We went from experiencing constant breakdowns in communication to where meetings were regular, focused and meaningful in all departments and company communication was often seen as a strength among team members.
2018 was a roller coaster ride to say the least. Leaving the company you helped build and put your heart and soul into is never easy, and this was certainly no exception. As someone who now offers small business coaching, I can relate to the challenges that business owners, entrepreneurs and visionaries face when running their business but also when they’re hitting the ceiling.
However, new doors began to open very quickly. Today as a professional implementer of the Entrepreneurial Operating System®, I have discovered key tools and strategies that can help small business owners grow and thrive in the midst of challenges.
I never imagined I’d be as excited and passionate about the next phase in my journey as I am today! If I have learned anything over the course of my career, it’s that positive change is always possible. I’m here to tell you that with the right tools and support, it is possible to get everything you want from your business and bring positive change to your organization’s overall process, culture and operations.
Common Organizational Gaps
Over the next few weeks I want to share with you a few examples of how we at Tribridge Solutions help our clients “bridge organizational gaps”. As part of the Entrepreneurial Operating System®, the IDS strategy™ – Identify, Discuss and Solve – is key in this process. Using proven tools and strategies, we can help you facilitate real and lasting change in your organization. At Tribridge, we help you clarify and gain Traction® on your vision while creating a healthy and engaging workplace for your team. We do that by helping you implement EOS efficiently and effectively, providing Real. Simple. Results.
Do you want to see major improvement in your organization? You’ve come to the right place. Here are a few examples of the gaps you may be experiencing in your business that we’ll be addressing in this blog series:
- Gaps between the various levels within your organization such as owners, managers and front line workers.
- Gaps between the unchangeable past, your present reality and the future you can envision but just aren’t sure how to achieve.
- Maybe you have lots of issues with long discussions but rarely seem to come up with great solutions. The IDS Tool™ (Identify, Discuss and Solve) will help here!
- Is there a disconnect between what you feel are the objectives, the actions you see people taking and the unintended results the ensue?
These are just a few of “the organizational gaps” we hope to help you solve as you embark on your journey to achieve Vision, Traction, Healthy™ while we strive to provide you with Real, Simple, Results!
Is your business struggling to move forward? Professional EOS implementation can change everything. You’ve got nothing to lose and everything to gain. Book a discovery call today!